질의응답

Course payment method:
1. The Monthly Plan is an automatic renewal plan. The cost of the lesson is deducted automatically from your credit card every month(30days) on the expiration date of the plan.
2. 6-month and 12-month plans:
The full amount will be charged at the time of purchase.
Will there be a bank charge?
1.QQEnglish currently provides Univa Pay as a form of credit card payment.
2.When you pay through Univa Pay, the course fees are paid directly to overseas companies, so some credit cards may charge transaction fees, and each bank's fee ratio is different. Please confirm with the credit card bank.

About points:
1. Courses are added to your account in the form of points. One 25-minute course is 50 points for a standard course, 1500 points for 30 classes and 750 points for 15 classes.
2. Monthly course points require you to finish the course before the expiration of the package or the next flush date. The unused points in the current month will be automatically flushed by the system and cannot be accumulated or postponed.
How to cancel the monthly payment plan?
1. If you don't want to renew next month's course, please cancel the contract before the deduction date. After confirming the cancellation, the course will not be deducted automatically next month, and the current course discount will stop.
2. The deduction time will be different due to the processing speed of different credit card banks or third-party payment systems. Therefore, in order to avoid damage to your rights and interests, please cancel the contract at least one day before the deduction date. If your contract is automatically renewed because you don't cancel it in time, QQEnglish can't make any compensation.

Can I purchase a new monthly plan or annual plan after the contract is terminated?
1. You can purchase a new plan. Just select the plan you want to purchase.
Refund rule
1. The monthly plan cannot be refunded.
2. Half-yearly payment and annual payment schemes can apply for a refund.
Paid tuition fee - used fee - bank charge(8%)-gift fee (if any) = actual refund fee.

정보

  • PROMOTION FROM 40PTS TO 50PTS

    2022-05-23

    PROMOTION FROM 40PTS TO 50PTS

    Dear students,

    This is to inform you that there are 13 teachers who are scheduled to rank up to 50pts as they all successfully met the qualifications for points promotion.

    Below are the details:

    Effective Date: June 03, 2022

    QUALIFIED TEACHERS:

    >>QUALIFIED TEACHERS<<

    Samwell

    Belmont

    Rhubarb

    Tangerine

    Sefton

    Olsen

    Bogota

    Glory

    Hadasa

    Hulieta

    Kentucky

    Pomelo

    Seth

  • Election Day

    2022-03-29

    Dear students,

    The presidential election in the Philippines will be held on May 9 (Monday) 2022.

    On that day, teachers will ask for leave to vote, so it is expected that the online course supply will be reduced by half than usual.

    We apologize for the inconvenience and thank you for your understanding.

  • PROMOTION FROM 40PTS TO 50PTS

    2022-03-23

    I would like to inform you 14 newly-hired teachers will promoting from 40 points to 50 points on April 9, please check the list of names below:

    Brad, Britton, Cherimoya, Crimson, Elsa, Francisco, Goji, Liberty, Lucia, Marife, Michigan, Pevensie, Pitaya, Whitby.

  • PROMOTION FROM 40PTS TO 50PTS

    2022-02-10

    Dear students,

    This is to inform you that there are 33 teachers who are scheduled to rank up to 50pts as they all successfully met the qualifications for points promotion.

    Below are the details:

    Effective Date: February 26, 2022

    QUALIFIED TEACHERS:

    Alvaro

    Amanda

    Apricot

    Arienza

    Baelish

    Blossom

    Buttercup

    Carvena

    Cedan

    Eliza

    Godfrey

    Gulmira

    Kansas

    Karenina

    Khalila

    Nari

    Nazareth

    Persimmon

    Prince

    Promise

    Sefina

    Sweetpea

    Tanisha

    Winslow

    April

    Arby

    Jeralyn

    Keon

    Donita

    Namari

    Neymar

    Ola

    Toby

  • 40pt > 50pts RANK UP

    2022-01-21

    Dear students,

    This is to inform you that there are 19 teachers who are scheduled to rank up to 50pts as they all successfully met the qualifications for points promotion.

    Please inform the students. Below are the details:

    EVALUATION PERIOD: September 26 - December 25, 2021

    SCHEDULE OF 50PTS CHANGE: January 26, 2022, 00:00

    TEACHERS:

    Alicia

    Azalea

    Carter

    Dandelion

    Delposa

    Gandia

    Gregory

    Harrison

    Helsinki

    Lunaria

    Mabel

    Majesty

    Murillo

    Murray

    Nemesia

    Nutmeg

    Papyrus

    Rivka

    Veloso

Share

Share link and introduce friends to join QQEnglish:Copy the link and share it with your friends.